Import Service Center – 423-478-5766


Import Service Center is committed to superior workmanship on your BMW, Mercedes-Benz, Volkswagen, Volvo, Saab, Acura, Lexus, Infiniti, and more!

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Complete car care for your import auto.

We work hard to develop and honor long term service relationships with our customers. You can count on superior service and the best professional practices when it comes to servicing and repairing your car in a timely and reliable manner. You owe it to yourself, before parting with your hard earned money on an automotive repair, to consult with the professionals at Import Service Center – we are mechanics you can TRUST!

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A complete scan of every computer or control module on your vehicle such as engine, transmission, brakes, safety restraint system, body, and more. Modern vehicles feature many computers – thorough diagnostics are essential for solving issues.



We take pride in attention to detail and providing our customers complete car care; such as oil changes, brake service, scheduled maintenance service, extended maintenance, headlight restoration, TPMS check & reset, and more for your vehicle.



For repairs, we will send you a detailed estimate of all work to be done on your vehicle. Specifics of what is needed, what is recommended, and any other possible contingencies you need to know before parting with your hard earned money.


Request a free estimate

Full Diagnostic Scan

Modern automobiles are jam packed full of the latest technology with multiple control modules, computers, and sensors. When there’s a problem, guesswork just won’t cut it. Our diagnostic service includes a scan of the every system in your vehicle to save time and money when it comes to solving your issue.

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Essential Maintenance

Oil changes, brake service, cabin filter replacement, headlight restoration, and more. Staying on top of your vehicle’s maintenance can be the difference between owning a car for life or owning a car for a few years. Avoid potential issues and gain peace of mind knowing your car is road ready.

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Quality Automotive Repair

When you have an issue with your vehicle, you need a shop you can trust to have your car repaired quickly and correctly. Charlie has over 30 years of experience with import autos and is the expert you need to make your car ready for the road again.

Pre-Purchase Inspection

You simply cannot afford to gamble when buying a modern luxury automobile, which makes our pre-purchase inspection an invaluable part of making an informed decision on your automotive investment.

This exhaustive two page report details all critical vehicle systems so you will know without a doubt the car you plan to purchase is a sound investment.

At a cost of only $168, our pre-purchase inspection can save you thousands.

Service for your Mercedes-Benz

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Service for your BMW

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Service for your Audi

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The Team

When you bring your car to Import Service Center, you will be dealing directly with the owners of the business.  Both Charlie and Joanie diagnose, maintain, and repair vehicles themselves to ensure your import automotive is in the best of hands.



ASE Master Certified technician with over 30 years of import auto experience.



Handles both administrative duties in the office and maintenance services.


Office Assistant

Customer assistance, estimates, parts sourcing, and more!


Technical Support

Keeps the technical side of our operations running smoothly day to day. 

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